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Practical Work Health and Safety (Australia)

Protecting yourself and others from workplace injury Workplace accidents, from small slips to electrical fires, can have detrimental impacts on workplace productivity and wellbeing. WHS accidents can cause lasting damage …

Managing and Leveraging Stress (Global)

Training for your staff to help them avoid the debilitating effects of workplace stress People say that the current generation of young employees are the stressed generation. Businesses need to …

Managing through Change (Global)

Skills for people involved in managing staff and customers affected by change Change management is an important part of any project that is going to affect people. Without effective change …

Emotional Intelligence (Global)

EQ-informed strategies for relating and communicating effectively at work Emotional intelligence (sometimes called ‘EQ’) is a label that refers to how good a person is at understanding, handling and responding …

Workplace Aggression (Global)

Strategies and tactics for customer-facing staff and their managers It is often said that since the pandemic, people seem to be ruder, less tolerant, more prone to be demanding, combative, …

Giving and Receiving Feedback (Global)

Giving and receiving feedback is an important life skill, and an even more important business skill The Giving and Receiving Feedback course has been written by experts with lengthy experience …

Data Privacy for Local Government (Australia)

Upholding your residents’ rights to personal and health information privacy A recent report from the NSW Privacy Commissioner’s report, identified that human error is the leading cause of data breaches, …

Anti Bribery and Corruption (Australia)

“While the true cost of global corruption is unknown, the World Bank estimates it to be in the billions of dollars” Reducing the prevalence of corrupt practices This course explains …

Strategic & Project Risk Management (Global)

Fraud Awareness for Singapore Financial Services (Singapore)

IBF Accredited Course – Institute of Banking and Finance Singapore Identify and prevent workplace fraud IBF Accredited – Schemes:  FTS; Core SFA/FAA CPD for Asset Management, Capital Markets, Compliance, Corporate Banking, Financial …

Personal Data Protection for Singapore Financial Services (Singapore)

IBF Accredited Course – Institute of Banking and Finance Singapore The requirements for collecting and handling personal information IBF Accredited – Schemes: FTS; Core SFA/FAA CPD for Corporate Banking, Life Insurance, Retail Banking Failure …

Credit Contracts and Consumer Finance Act Training (New Zealand)

Crucial training for staff involved in the provision of consumer credit. In the highly regulated consumer finance sector, staff of lending organisations must be well-trained in the detailed provisions of …