Competition and Consumer Protection Training Australia

6 Modules

Course Description

The Competition and Consumer Act (CCA) affects every facet of an organisation, from sales and marketing to procurement, contracting, and one‑off engagements with contractors and suppliers.

The Competition and Consumer Protection Course Australia provides learners with a comprehensive understanding of competition and consumer law, one of the most critical regulatory frameworks affecting Australian businesses. This refreshed edition is designed to be accessible, engaging, and concise, while remaining up to date with recent legislative reforms.

The course explains the anti‑competitive behaviours prohibited under the CCA, as well as the consumer protections the law upholds. In addition to core modules for frontline staff, the course includes optional advanced modules covering advertising, product liability, and additional responsibilities for managers and senior executives.

Importantly, this course focuses on the practical application of the law. Content is delivered in plain English, supported by real‑life examples and practical guidance to help organisations avoid hefty penalties and personal liability. The course also explains the role and powers of the Australian Competition and Consumer Commission (ACCC) and the types of conduct it is likely to investigate.

Why this training matters

Breaches of competition and consumer law can result in significant financial penalties, reputational damage, and personal liability for individuals.

  • Understanding competition and consumer protection obligations helps organisations:
  • Reduce regulatory and enforcement risk
  • Avoid misleading or deceptive conduct
  • Manage advertising and sales practices lawfully
  • Respond appropriately to ACCC investigations
  • Build a culture of compliance and ethical behaviour

With increased enforcement activity and higher penalties, practical training is essential for organisations operating in the Australian market.

What this course covers

This competition and consumer protection training covers:

  • The role and purpose of competition and consumer law
  • Consumer protection obligations under the CCA
  • Misleading or deceptive conduct and false representations
  • Unfair contract terms and unconscionable conduct
  • Competition law and cartel conduct
  • Misuse of market power
  • Advertising and sales compliance
  • Product liability and consumer guarantees
  • The role, powers, and enforcement actions of the ACCC
  • Practical strategies to reduce risk and avoid liability

Tailor this course to your organisation

Do you have a policy, process, or subject matter expertise you would like to include? Talk to us about ways we can tailor this course to suit your needs.

Competition and Consumer Law Training

Protect your business and your people

Protect your business, and your people, with eLearning programs crafted by compliance training experts.

  • Module 1: Consumer protection law 
  • Module 2: Competition law 
  • Module 3: Advanced competition law – Managers 
  • Module 4: Advanced – Incident management – Managers 
  • Module 5: Advanced – Product liability – Targeted staff 
  • Module 6: Advanced – Advertising and sales – Targeted staff 

This training is suitable for all staff, as competition and consumer law obligations apply across organisations. 

It is particularly relevant for: 

  • Managers and senior executives 
  • Sales, marketing, and advertising teams 
  • Staff involved in contracts, procurement, or supplier relationships 
  • Employees communicating with customers or the public 

By the end of the course, learners should be able to: 

  • Participants can expect: 
  • Clear, plain‑English explanations of complex legal concepts 
  • Real‑world examples and practical scenarios 
  • Guidance focused on reducing risk and avoiding liability 
  • Content aligned with current Australian competition and consumer law 
  • Flexible learning with optional advanced modules based on role 

What is competition and consumer protection training?
Competition and consumer protection training helps employees understand their obligations under the Competition and Consumer Act and apply the law in everyday business activities. 

Does this course cover ACCC investigations?
Yes. The course explains the role, powers, and enforcement actions of the ACCC, including investigation processes. 

Is this course suitable for managers and executives?
Yes. Advanced modules are included for managers and senior executives with additional responsibilities. 

Does the course cover advertising and sales compliance? 

Yes. Dedicated modules address advertising, pricing, promotions, and sales conduct. 

Is this training relevant across industries? 

Yes. Competition and consumer law applies broadly across industries and business activities in Australia

Competition and Consumer Protection Course

$75.00

Do you have a policy or process, or some subject-matter expertise that you would like to add to this course?

Talk to us about ways we can tailor the course to suit your needs.

Please note

This course is exclusively for organisational clients and is not available for individual purchase.

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