Conflicts of Interest Training

Product Description

Maintaining client trust through recognising and managing conflicts of interest

Failing to manage a conflict of interest can significantly damage your client relationships and organisation’s reputation, and may open you and your organisation to serious legal consequences.

This course helps learners to understand what conflicts of interest are, using case studies and simulated scenario-based learning to explore the various kinds of conflicts of interest that can occur: including actual, potential and perceived conflicts.

Knowledge checks throughout the course build learners’ practical comprehension of the topic and encourage active learning of the various categories of conflict that can exist.

The course explains that conflicts of interest are not necessarily a sign of wrongdoing, but that failing to identify and address them appropriately can be unlawful.

As such, learners gain a deep understanding of how to effectively declare and manage conflicts of interest that may arise in the course of their employment.


Who should do this training?

This training is relevant to all employees.

There are many kinds of conflict of interest, and they can arise in various situations in all industries. It is important that managers and general employees can recognise where a conflict of interest may exist, and take appropriate action to mitigate it.

Course Outline

For managers and general staff

  • When a conflict of interest may arise
  • Different types of conflicts
  • What to do if you have an actual or perceived conflict of interest

Customise Course

Do you have a policy or process, or some subject-matter expertise that you would like to add to this course?
Talk to us about ways we can quickly tailor the course to suit your needs.


Discover why so many companies choose GRC Solutions compliance training

"As a subscriber to the GRC Solutions weekly compliance bulletins, the BankVic team has found these a valuable resource for keeping up-to-date with new and changed regulatory and code obligations that affect the mutual banking industry, and how these changes might impact our organisation"

Compliance Manager at BankVic

"The project was extremely positive for both organisations. The GRC Solutions team delivered a visually impactful bespoke learning solution that met HCF requirements… on budget and ahead of deadline."

Compliance Manager at HCF

"I think that this was one of the best modules ever! Whoever created this module should be congratulated over and over. The fact that I have just spoken with a teacher who was having the very difficulties made the module more helpful. Once again thank you."

Pastoral Care, Mercedes College

“The ‘Adaptive’ learning feature is fantastic! It gives learners a sense of control of how they wish to learn and the opportunity to re-confirm/validate their existing knowledge.

The training content is easy to follow, with the use of case studies and relevant scenarios to demonstrate to learners how the content is applied in real life. As a Salt platform Administrator, my experience is made easy with the range of reports available and the patience and support of the GRC Support team, who are always ready and willing to help.”

Learning & Development Specialist at Allied Credit

"I wanted to compliment [GRC Solutions IT Manager] Cody Jones on providing a new customer with an exceptional level of service. Cody is responsive, helpful, no question is a problem and nothing is too much trouble. Cody gives us confidence combined with a pleasant personality which makes our Salt experience so much more manageable and enjoyable."

Risk, Safety & Compliance Officer, Mercy Education Limited

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